Frequent Asked Questions
FAQ (frenquent asking questions)
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and Paypal. We do not accept checks or money orders.
Do you offer your shirts wholesale?
Yes, contact us at firstname.lastname@example.org for details.
What are the shirts made of?
We print on super soft 100% combed ringspun cotton tshirt, double-needle bottom and sleeve hems from Gildan, Alstyle and other recognized brands.
What are the washing instructions?
Follow the tips and your shirt will last a long time with bright looking design.
Washing: Wash inside out with cold water with similar colors using a gentle cycle
Drying: Tumble dry low or hang-dry
No-Nos: Avoid using and do not dry clean.
What size should I order?
See size chart
How much does shipping cost?
Shipping costs varies based on the location
International Shipping Charges: Varies based on country
When will I receive my order?
Your order will be processed within 3-5 business day. The delivery time varies depending on the shipping option chose.
Do you ship internationally?
Yes, we can ship worldwide. 40threads is not responsible for any customs costs or charges.
How do I contact you?
For contact please email us at email@example.com. We try to answer ALL emails within 24 hours.
I received the wrong shirt?
Contact us at firstname.lastname@example.org with an explanation on what was the problem and put as subject “Wrong Item” and we will investigate and get back to you on the next 24 hrs. We may ask for a photo to save time.
I just placed an order but now I want to cancel…
Please contact us at email@example.com for details.
Please contact us at firstname.lastname@example.org with information about your shirts (and your invoice if possible) within 30 days of purchase to us, let us know what shirts you wish to exchange and to what styles and sizes. If requesting a refund please include a note saying refund. Please note that for exchanges and refunds the shirts must be returned unworn.
Exchanges will be processed within 3-5 business days of our receipt. Refunds will be processed immediately; however, it may take up to 5 business days for your bank to process the refund.
How do I submit a T-shirt design?
Please email us at email@example.com and attach the image. Please put "T-shirt design" as the subject.